/* Global Reset & Colors */
:root {
    --bg-dark: #0a0c10;
    --bg-card: #121620;
    --bg-sidebar: #0e1117;
    --border-color: #212836;
    --text-primary: #f0f4f9;
    --text-secondary: #90a0b5;
    
    /* Morandi Greens (Brand Colors) */
    --primary-color: #388e75;
    --primary-hover: #48a68b;
    --accent-light: #d6ebd9;
    
    /* Alert / Danger Colors */
    --danger-color: #e35a50;
    --danger-pulse: rgba(227, 90, 80, 0.4);
    --success-color: #3fba8a;
    
    --transition-speed: 0.25s;
    --border-radius: 12px;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    background-color: var(--bg-dark);
    color: var(--text-primary);
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
    min-height: 100vh;
    overflow-x: hidden;
}

.autoplay-banner {
    background: linear-gradient(90deg, #ff8c00 0%, #e35a50 100%);
    color: #ffffff;
    text-align: center;
    padding: 10px 20px;
    font-size: 14px;
    font-weight: bold;
    z-index: 9999;
    position: relative;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.3);
    cursor: pointer;
    transition: opacity 0.3s ease;
}

/* Sidebar & Navigation */
.app-container {
    display: flex;
    min-height: 100vh;
}

.sidebar {
    width: 260px;
    background-color: var(--bg-sidebar);
    border-right: 1px solid var(--border-color);
    display: flex;
    flex-direction: column;
    padding: 24px;
    position: fixed;
    height: 100vh;
}

.logo-area {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 40px;
}

.logo-icon {
    font-size: 32px;
}

.logo-text h1 {
    font-family: 'Outfit', sans-serif;
    font-size: 20px;
    font-weight: 800;
    background: linear-gradient(135deg, #a8ff78 0%, #78ffd6 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
}

.logo-text p {
    font-size: 11px;
    color: var(--text-secondary);
}

.nav-menu {
    display: flex;
    flex-direction: column;
    gap: 8px;
    flex-grow: 1;
}

.nav-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    color: var(--text-secondary);
    text-decoration: none;
    border-radius: var(--border-radius);
    font-weight: 600;
    font-size: 14px;
    transition: all var(--transition-speed) ease;
}

.nav-item:hover, .nav-item.active {
    color: var(--text-primary);
    background-color: var(--border-color);
}

.nav-item.active {
    background-color: var(--primary-color);
    box-shadow: 0 4px 12px rgba(56, 142, 117, 0.3);
}

.alarm-control {
    border-top: 1px solid var(--border-color);
    padding-top: 20px;
}

.alarm-status {
    display: flex;
    justify-content: space-between;
    font-size: 12px;
    margin-bottom: 12px;
}

.state-ok {
    color: var(--success-color);
}

.state-alert {
    color: var(--danger-color);
    animation: flash 1s infinite alternate;
}

/* Main Content Area */
.main-content {
    flex-grow: 1;
    margin-left: 260px;
    padding: 40px;
    max-width: 1400px;
}

.content-header {
    margin-bottom: 32px;
}

.content-header h2 {
    font-family: 'Outfit', sans-serif;
    font-size: 28px;
    font-weight: 700;
    margin-bottom: 6px;
}

.content-header p {
    color: var(--text-secondary);
    font-size: 14px;
}

/* Tab Panes */
.tab-pane {
    display: none;
}

.tab-pane.active {
    display: block;
}

/* Cards & Layout Grid */
.card {
    background-color: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    padding: 24px;
    margin-bottom: 24px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.15);
}

.card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    border-bottom: 1px solid var(--border-color);
    padding-bottom: 12px;
}

.card-header h3 {
    font-size: 18px;
    font-weight: 600;
}

.dashboard-grid {
    display: grid;
    grid-template-columns: 1.2fr 0.8fr;
    gap: 24px;
}

/* Form Styles */
.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--text-secondary);
    margin-bottom: 8px;
}

.form-group input, .form-group textarea {
    width: 100%;
    background-color: var(--bg-dark);
    border: 1px solid var(--border-color);
    color: var(--text-primary);
    border-radius: 8px;
    padding: 12px;
    font-size: 14px;
    font-family: inherit;
    transition: border-color var(--transition-speed);
}

.form-group input:focus, .form-group textarea:focus {
    border-color: var(--primary-color);
    outline: none;
}

.readonly-textarea {
    background-color: rgba(33, 40, 54, 0.4) !important;
    color: var(--text-secondary) !important;
    cursor: not-allowed;
}

.form-actions {
    display: flex;
    align-items: center;
    gap: 16px;
}

.save-status {
    font-size: 13px;
    color: var(--success-color);
}

/* Button UI */
.btn {
    border: none;
    outline: none;
    padding: 10px 20px;
    font-size: 13px;
    font-weight: 700;
    border-radius: 8px;
    cursor: pointer;
    font-family: inherit;
    transition: all var(--transition-speed) ease;
}

.btn-primary {
    background-color: var(--primary-color);
    color: var(--text-primary);
}

.btn-primary:hover {
    background-color: var(--primary-hover);
}

.btn-secondary {
    background-color: var(--border-color);
    color: var(--text-secondary);
}

.btn-secondary:hover {
    color: var(--text-primary);
    background-color: rgba(33, 40, 54, 0.8);
}

.btn-sm {
    padding: 6px 12px;
    font-size: 11px;
}

/* Sessions Container */
.sessions-container {
    display: flex;
    flex-direction: column;
    gap: 12px;
    min-height: 200px;
}

.empty-state {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 200px;
    color: var(--text-secondary);
}

.empty-icon {
    font-size: 40px;
    margin-bottom: 12px;
    opacity: 0.5;
}

/* Session Item */
.session-item {
    background-color: rgba(33, 40, 54, 0.3);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    padding: 16px;
    display: flex;
    flex-direction: column;
    gap: 8px;
    position: relative;
    transition: border-color var(--transition-speed);
}

.session-item:hover {
    border-color: var(--primary-color);
}

.session-item.pending {
    border-color: var(--danger-color);
    background: linear-gradient(135deg, rgba(227,90,80,0.06) 0%, rgba(18,22,32,1) 100%);
    animation: borderPulse 2s infinite;
}

.session-top {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.session-name {
    font-weight: 700;
    font-size: 15px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.badge {
    padding: 2px 6px;
    font-size: 10px;
    font-weight: 800;
    border-radius: 4px;
    text-transform: uppercase;
}

.badge-pending {
    background-color: var(--danger-color);
    color: white;
}

.badge-auto {
    background-color: var(--primary-color);
    color: white;
}

.session-time {
    font-size: 11px;
    color: var(--text-secondary);
}

.session-msg {
    font-size: 13px;
    color: var(--text-primary);
    background-color: rgba(10, 12, 16, 0.5);
    padding: 10px;
    border-radius: 6px;
    line-height: 1.4;
}

.session-msg span {
    font-weight: 700;
    color: var(--primary-color);
}

.session-msg.from-buyer span {
    color: var(--danger-color);
}

/* Data Table UI */
.log-table-wrapper {
    overflow-x: auto;
}

.log-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 13px;
    margin-bottom: 20px;
}

.log-table th, .log-table td {
    padding: 12px;
    text-align: left;
    border-bottom: 1px solid var(--border-color);
}

.log-table th {
    font-weight: 600;
    color: var(--text-secondary);
}

.log-table tr:hover {
    background-color: rgba(33, 40, 54, 0.2);
}

.pagination {
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 13px;
}

/* Drop Zone styles */
.drop-zone {
    border: 2px dashed var(--border-color);
    border-radius: var(--border-radius);
    padding: 40px;
    text-align: center;
    cursor: pointer;
    transition: all var(--transition-speed);
    margin-top: 12px;
}

.drop-zone:hover, .drop-zone.dragover {
    border-color: var(--primary-color);
    background-color: rgba(56, 142, 117, 0.05);
}

.drop-icon {
    font-size: 40px;
    margin-bottom: 12px;
    display: block;
}

.drop-zone p span {
    color: var(--primary-color);
    font-weight: 700;
    text-decoration: underline;
}

.import-result {
    margin-top: 16px;
    font-size: 13px;
    padding: 12px;
    border-radius: 6px;
    background-color: rgba(10,12,16,0.5);
    display: none;
}

/* Modals */
.modal {
    display: none;
    position: fixed;
    z-index: 1000;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0,0,0,0.8);
    backdrop-filter: blur(4px);
}

.modal-content {
    background-color: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    max-width: 600px;
    margin: 5% auto;
    max-height: 90vh;
    display: flex;
    flex-direction: column;
    padding: 24px;
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
    border-bottom: 1px solid var(--border-color);
    padding-bottom: 12px;
}

.close-btn {
    font-size: 24px;
    cursor: pointer;
    color: var(--text-secondary);
}

.close-btn:hover {
    color: var(--text-primary);
}

/* Animations */
@keyframes borderPulse {
    0% { border-color: var(--danger-color); box-shadow: 0 0 0 rgba(227, 90, 80, 0); }
    50% { border-color: rgba(227, 90, 80, 0.8); box-shadow: 0 0 12px var(--danger-pulse); }
    100% { border-color: var(--danger-color); box-shadow: 0 0 0 rgba(227, 90, 80, 0); }
}

@keyframes flash {
    0% { opacity: 0.6; }
    100% { opacity: 1; }
}

.max-w-xl {
    max-width: 700px;
}

.import-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 24px;
}

.import-desc {
    font-size: 13px;
    color: var(--text-secondary);
}

.settings-grid {
    display: grid;
    grid-template-columns: 1fr 1.3fr;
    gap: 24px;
    align-items: start;
}

.settings-right-col {
    display: flex;
    flex-direction: column;
    gap: 24px;
}


/* 业务策略 Tab 样式 */
.strategy-grid {
    display: grid;
    grid-template-columns: 1.1fr 2.5fr;
    gap: 24px;
    align-items: start;
}

.strategy-menu-card {
    background-color: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    position: sticky;
    top: 24px;
}

.strategy-menu {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.strategy-menu-item {
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 14px 18px;
    border-radius: 10px;
    background-color: rgba(33, 40, 54, 0.2);
    border: 1px solid var(--border-color);
    cursor: pointer;
    transition: all var(--transition-speed) ease;
}

.strategy-menu-item:hover {
    border-color: var(--primary-color);
    background-color: rgba(33, 40, 54, 0.4);
}

.strategy-menu-item.active {
    background: linear-gradient(135deg, rgba(56, 142, 117, 0.15) 0%, rgba(14, 17, 23, 0.6) 100%);
    border-color: var(--primary-color);
    box-shadow: 0 4px 15px rgba(56, 142, 117, 0.1);
}

.strategy-menu-item .rule-icon {
    font-size: 22px;
    flex-shrink: 0;
}

.strategy-menu-item .rule-info {
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.strategy-menu-item .rule-info h4 {
    font-size: 14px;
    font-weight: 600;
    color: var(--text-primary);
}

.strategy-menu-item.active .rule-info h4 {
    color: var(--primary-hover);
}

.strategy-menu-item .rule-info p {
    font-size: 11px;
    color: var(--text-secondary);
    line-height: 1.3;
}

.strategy-tip-box {
    background-color: rgba(56, 142, 117, 0.08);
    border-left: 4px solid var(--primary-color);
    padding: 14px 18px;
    border-radius: 0 8px 8px 0;
    font-size: 13px;
    color: var(--text-primary);
    line-height: 1.5;
}

.strategy-tip-box strong {
    color: var(--primary-hover);
}

.strategy-editor-card textarea {
    background-color: rgba(10, 12, 16, 0.8) !important;
    border: 1px solid var(--border-color);
    color: #e2e8f0;
    font-family: 'Consolas', 'Courier New', Courier, monospace;
    font-size: 13px;
    letter-spacing: 0.5px;
    padding: 16px;
    border-radius: 8px;
    box-shadow: inset 0 2px 8px rgba(0,0,0,0.5);
    transition: all var(--transition-speed) ease;
}

.strategy-editor-card textarea:focus {
    border-color: var(--primary-color);
    box-shadow: inset 0 2px 8px rgba(0,0,0,0.5), 0 0 10px rgba(56, 142, 117, 0.2);
}

/* Sub Tabs styling in Knowledge Base, Strategy Center & Settings */
.sub-tabs-container {
    display: flex;
    gap: 10px;
    border-bottom: 1px solid var(--border-color);
    margin-bottom: 24px;
    padding-bottom: 8px;
}

.sub-tab-btn, .settings-sub-tab-btn, .strategy-sub-tab-btn {
    background: none;
    border: none;
    color: var(--text-secondary);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    padding: 8px 16px;
    border-radius: 6px;
    transition: all var(--transition-speed);
}

.sub-tab-btn:hover, .settings-sub-tab-btn:hover, .strategy-sub-tab-btn:hover {
    color: var(--text-primary);
    background-color: rgba(33, 40, 54, 0.4);
}

.sub-tab-btn.active, .settings-sub-tab-btn.active, .strategy-sub-tab-btn.active {
    color: var(--text-primary);
    background-color: var(--primary-color);
    box-shadow: 0 2px 8px rgba(56, 142, 117, 0.2);
}

.sub-tab-pane, .settings-sub-tab-pane, .strategy-sub-tab-pane {
    display: none;
}

.sub-tab-pane.active, .settings-sub-tab-pane.active, .strategy-sub-tab-pane.active {
    display: block;
}

/* 进窄门黄金话术精炼坊专属样式 */
#drop-zone-refiner {
    border: 2px dashed var(--border-color);
    border-radius: 8px;
    padding: 30px;
    text-align: center;
    cursor: pointer;
    transition: all 0.3s ease;
    background: var(--bg-secondary);
}

#drop-zone-refiner:hover, #drop-zone-refiner.dragover {
    border-color: var(--primary-color);
    background-color: rgba(79, 70, 229, 0.05);
    box-shadow: 0 4px 12px rgba(79, 70, 229, 0.1);
}

.refiner-wizard-progress .wizard-step {
    position: relative;
    padding-bottom: 4px;
    transition: all 0.3s ease;
}

.refiner-wizard-progress .wizard-step.active::after {
    content: "";
    position: absolute;
    bottom: -4px;
    left: 20%;
    right: 20%;
    height: 3px;
    background: var(--primary-color);
    border-radius: 2px;
}

.refiner-cluster-card, .refiner-variant-card {
    transition: all 0.3s ease;
}

.refiner-cluster-card:hover, .refiner-variant-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 16px rgba(0,0,0,0.1) !important;
    border-color: var(--primary-color) !important;
}

.variant-tag {
    transition: all 0.2s ease;
}

.variant-tag:hover {
    background-color: var(--border-color) !important;
    transform: scale(1.03);
}

.remove-variant-btn:hover {
    color: #f43f5e !important;
    transform: scale(1.2);
}

.variant-tags-container::-webkit-scrollbar {
    width: 6px;
}

.variant-tags-container::-webkit-scrollbar-track {
    background: transparent;
}

.variant-tags-container::-webkit-scrollbar-thumb {
    background: var(--border-color);
    border-radius: 3px;
}

.variant-tags-container::-webkit-scrollbar-thumb:hover {
    background: var(--text-muted);
}



/* 高颜值商品网格卡�?UI (Glassmorphism & Micro-animations) */
.products-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 20px;
    padding: 20px 0;
}

.product-card {
    background: rgba(33, 40, 54, 0.6);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 12px;
    overflow: hidden;
    transition: all 0.3s cubic-bezier(0.25, 0.8, 0.25, 1);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    display: flex;
    flex-direction: row;
    align-items: stretch;
    box-shadow: 0 4px 20px rgba(0, 0, 0, 0.2);
    position: relative;
    padding: 12px;
    gap: 16px;
}

.product-card:hover {
    transform: translateY(-6px);
    box-shadow: 0 12px 30px rgba(0, 0, 0, 0.4), 0 0 15px rgba(56, 189, 248, 0.2);
    border-color: rgba(56, 189, 248, 0.3);
}

.product-card-image {
    width: 140px;
    height: 140px;
    flex-shrink: 0;
    border-radius: 8px;
    background-size: cover;
    background-position: center;
    position: relative;
    transition: transform 0.5s ease;
    overflow: hidden;
}

.product-card:hover .product-card-image {
    width: 140px;
    height: 140px;
    flex-shrink: 0;
    border-radius: 8px;
    background-size: cover;
    background-position: center;
    position: relative;
    transition: transform 0.5s ease;
    overflow: hidden;
}

.product-status-badge {
    position: absolute;
    top: 12px;
    left: 12px;
    padding: 5px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 700;
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    z-index: 2;
    letter-spacing: 0.5px;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

/* ⏳ 待抓取 (灰色) */
.product-status-badge.pending {
    background: rgba(30, 41, 59, 0.88);
    color: #ffffff;
    border: 1px solid rgba(148, 163, 184, 0.7);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.5);
}

/* 🔵 已基础学习 (蓝色) */
.product-status-badge.base_learned {
    background: rgba(15, 33, 64, 0.88);
    color: #93c5fd;
    border: 1px solid rgba(59, 130, 246, 0.8);
    box-shadow: 0 0 10px rgba(59, 130, 246, 0.35);
}

/* ✅ 已深度学习 (绿色) */
.product-status-badge.learned {
    background: rgba(6, 44, 33, 0.88);
    color: #6ee7b7;
    border: 1px solid rgba(16, 185, 129, 0.8);
    box-shadow: 0 0 10px rgba(16, 185, 129, 0.35);
}

/* 🔄 AI/详情处理中 (紫色) */
.product-status-badge.learning {
    background: rgba(46, 16, 77, 0.88);
    color: #e9d5ff;
    border: 1px solid rgba(168, 85, 247, 0.8);
    box-shadow: 0 0 12px rgba(168, 85, 247, 0.45);
    animation: pulse 2s cubic-bezier(0.4, 0, 0.6, 1) infinite;
}

/* ❌ 学习失败 (红色) */
.product-status-badge.ai_failed {
    background: rgba(69, 10, 10, 0.88);
    color: #fca5a5;
    border: 1px solid rgba(239, 68, 68, 0.8);
    box-shadow: 0 0 10px rgba(239, 68, 68, 0.35);
}

/* 📦 仓库中/已下架 (灰色/静默) */
.product-status-badge.delisted {
    background: rgba(40, 44, 52, 0.88);
    color: #94a3b8;
    border: 1px solid rgba(148, 163, 184, 0.6);
    box-shadow: 0 0 8px rgba(0, 0, 0, 0.3);
}

.product-card-content {
    display: flex;
    flex-direction: column;
    flex: 1;
    z-index: 1;
    justify-content: space-between;
}

.product-title {
    font-size: 14px;
    font-weight: 600;
    color: #f8fafc;
    margin-bottom: 8px;
    line-height: 1.4;
    overflow: hidden;
    text-overflow: ellipsis;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
}

.product-meta {
    display: flex;
    justify-content: space-between;
    font-size: 12px;
    color: #94a3b8;
    margin-bottom: 8px;
}

.product-id {
    font-family: monospace;
    background: rgba(255, 255, 255, 0.05);
    padding: 2px 6px;
    border-radius: 4px;
}

.inquiry-rate {
    font-weight: 600;
    color: #38bdf8;
}

.product-progress-bar {
    height: 4px;
    background: rgba(255, 255, 255, 0.1);
    border-radius: 2px;
    margin-bottom: 16px;
    overflow: hidden;
}

.product-progress-bar .progress {
    height: 100%;
    background: linear-gradient(90deg, #38bdf8, #818cf8);
    border-radius: 2px;
    transition: width 1s ease-out;
}

.product-actions {
    display: flex;
    gap: 8px;
    margin-top: auto;
}

@keyframes pulse-blue {
    0% { box-shadow: 0 0 0 0 rgba(59, 130, 246, 0.4); }
    70% { box-shadow: 0 0 0 6px rgba(59, 130, 246, 0); }
    100% { box-shadow: 0 0 0 0 rgba(59, 130, 246, 0); }
}


#product-form-container .modal-content {
    max-width: 900px;
}

/* ==========================================================================
   一体化全景指挥看板样式 (All-in-One Command Dashboard)
   ========================================================================== */

/* 头部 Flex 布局与时间过滤 */
.dashboard-header-flex {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 16px;
    margin-bottom: 24px;
}

.dashboard-time-filter {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.time-pills {
    display: flex;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 20px;
    padding: 3px;
    gap: 2px;
}

.time-pill-btn {
    background: transparent;
    border: none;
    outline: none;
    color: var(--text-secondary);
    font-size: 12px;
    font-weight: 600;
    padding: 6px 14px;
    border-radius: 16px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.time-pill-btn:hover {
    color: var(--text-primary);
}

.time-pill-btn.active {
    background: var(--primary-color);
    color: #ffffff;
    box-shadow: 0 2px 8px rgba(56, 142, 117, 0.4);
}

.custom-date-range {
    display: flex;
    align-items: center;
    gap: 6px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    padding: 3px 8px;
    border-radius: 8px;
}

.date-input {
    background: transparent;
    border: none;
    color: var(--text-primary);
    font-size: 12px;
    font-family: inherit;
    outline: none;
    padding: 2px 4px;
}

.date-input::-webkit-calendar-picker-indicator {
    filter: invert(0.8);
    cursor: pointer;
}

.date-separator {
    color: var(--text-secondary);
    font-size: 12px;
}

/* 5 大核心指标卡 Banner Grid */
.metrics-banner-grid {
    display: grid;
    grid-template-columns: repeat(5, 1fr);
    gap: 16px;
    margin-bottom: 24px;
}

@media (max-width: 1200px) {
    .metrics-banner-grid {
        grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    }
}

.metric-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    padding: 16px 18px;
    display: flex;
    align-items: center;
    gap: 14px;
    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.12);
    transition: transform 0.2s ease, border-color 0.2s ease;
}

.metric-card:hover {
    transform: translateY(-2px);
    border-color: rgba(56, 142, 117, 0.5);
}

.metric-icon-wrap {
    width: 44px;
    height: 44px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    flex-shrink: 0;
}

.metric-icon-wrap.icon-blue {
    background: linear-gradient(135deg, rgba(59, 130, 246, 0.15) 0%, rgba(37, 99, 235, 0.25) 100%);
    border: 1px solid rgba(59, 130, 246, 0.3);
}

.metric-icon-wrap.icon-green {
    background: linear-gradient(135deg, rgba(16, 185, 129, 0.15) 0%, rgba(5, 150, 105, 0.25) 100%);
    border: 1px solid rgba(16, 185, 129, 0.3);
}

.metric-icon-wrap.icon-purple {
    background: linear-gradient(135deg, rgba(139, 92, 246, 0.15) 0%, rgba(109, 40, 217, 0.25) 100%);
    border: 1px solid rgba(139, 92, 246, 0.3);
}

.metric-icon-wrap.icon-teal {
    background: linear-gradient(135deg, rgba(20, 184, 166, 0.15) 0%, rgba(13, 148, 136, 0.25) 100%);
    border: 1px solid rgba(20, 184, 166, 0.3);
}

.metric-icon-wrap.icon-orange {
    background: linear-gradient(135deg, rgba(245, 158, 11, 0.15) 0%, rgba(217, 119, 6, 0.25) 100%);
    border: 1px solid rgba(245, 158, 11, 0.3);
}

.metric-info {
    flex-grow: 1;
    overflow: hidden;
}

.metric-label {
    font-size: 12px;
    color: var(--text-secondary);
    margin-bottom: 4px;
    display: flex;
    align-items: center;
    gap: 4px;
}

.metric-tooltip {
    cursor: help;
    font-size: 11px;
    opacity: 0.7;
}

.metric-value {
    font-family: 'Outfit', sans-serif;
    font-size: 22px;
    font-weight: 800;
    color: var(--text-primary);
    line-height: 1.1;
    letter-spacing: -0.5px;
}

/* 全景左右分栏布局 */
.dashboard-split-layout {
    display: grid;
    grid-template-columns: 1.15fr 0.85fr;
    gap: 24px;
}

@media (max-width: 1100px) {
    .dashboard-split-layout {
        grid-template-columns: 1fr;
    }
}

.dashboard-col {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.card-subtitle {
    font-size: 12px;
    color: var(--text-secondary);
    font-weight: 400;
}

/* 趋势图与图例 */
.trend-chart-container {
    width: 100%;
    position: relative;
    padding: 8px 0;
}

.trend-chart-container canvas {
    width: 100% !important;
    height: 180px !important;
    display: block;
}

.chart-legend {
    display: flex;
    justify-content: center;
    gap: 20px;
    margin-top: 10px;
    font-size: 12px;
    color: var(--text-secondary);
}

.legend-item {
    display: flex;
    align-items: center;
    gap: 6px;
}

.legend-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
}

.legend-dot.dot-buyers {
    background-color: #3fba8a;
    box-shadow: 0 0 6px rgba(63, 186, 138, 0.5);
}

.legend-dot.dot-replies {
    background-color: #6366f1;
    box-shadow: 0 0 6px rgba(99, 102, 241, 0.5);
}

/* 趋势图交互悬浮窗 (Tooltip) */
.trend-chart-container {
    position: relative;
    width: 100%;
}

.chart-tooltip {
    position: absolute;
    z-index: 100;
    pointer-events: none;
    background: rgba(18, 22, 32, 0.95);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border: 1px solid rgba(255, 255, 255, 0.15);
    border-radius: 8px;
    padding: 10px 14px;
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.6), 0 0 12px rgba(56, 142, 117, 0.15);
    font-size: 12px;
    color: var(--text-primary);
    min-width: 150px;
    transition: opacity 0.1s ease;
    transform: translate(-50%, -100%);
    margin-top: -12px;
}

.chart-tooltip-date {
    font-weight: 700;
    font-size: 12px;
    color: #e2e8f0;
    margin-bottom: 6px;
    padding-bottom: 4px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.chart-tooltip-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 4px;
    font-size: 12px;
}

.chart-tooltip-row:last-child {
    margin-bottom: 0;
}

.chart-tooltip-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    display: inline-block;
    margin-right: 6px;
}

.chart-tooltip-val {
    font-weight: 700;
    font-family: var(--font-mono, monospace);
}

/* 热门咨询商品 TOP 榜列表 */
.hot-products-list {
    display: flex;
    flex-direction: column;
    gap: 10px;
    max-height: 480px;
    overflow-y: auto;
    padding-right: 4px;
}

.hot-product-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 12px;
    background: rgba(33, 40, 54, 0.25);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    transition: all 0.2s ease;
}

.hot-product-item:hover {
    background: rgba(33, 40, 54, 0.5);
    border-color: rgba(56, 142, 117, 0.4);
}

.hot-product-rank {
    width: 24px;
    height: 24px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 800;
    flex-shrink: 0;
    background: rgba(255, 255, 255, 0.08);
    color: var(--text-secondary);
}

.hot-product-rank.rank-1 {
    background: linear-gradient(135deg, #fbbf24, #d97706);
    color: #000;
    box-shadow: 0 2px 6px rgba(217, 119, 6, 0.4);
}

.hot-product-rank.rank-2 {
    background: linear-gradient(135deg, #e2e8f0, #94a3b8);
    color: #000;
    box-shadow: 0 2px 6px rgba(148, 163, 184, 0.4);
}

.hot-product-rank.rank-3 {
    background: linear-gradient(135deg, #d97706, #b45309);
    color: #fff;
    box-shadow: 0 2px 6px rgba(180, 83, 9, 0.4);
}

.hot-product-thumb {
    width: 40px;
    height: 40px;
    border-radius: 6px;
    object-fit: cover;
    background: #1a202c;
    flex-shrink: 0;
    border: 1px solid var(--border-color);
}

.hot-product-info {
    flex-grow: 1;
    min-width: 0;
}

.hot-product-title {
    font-size: 13px;
    font-weight: 600;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 4px;
}

.hot-product-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 11px;
    color: var(--text-secondary);
}

.hot-product-bar-wrap {
    flex-grow: 1;
    height: 4px;
    background: rgba(255, 255, 255, 0.08);
    border-radius: 2px;
    overflow: hidden;
}

.hot-product-bar-fill {
    height: 100%;
    background: linear-gradient(90deg, #388e75, #48a68b);
    border-radius: 2px;
    transition: width 0.6s ease;
}

.hot-product-status-tag {
    font-size: 10px;
    padding: 2px 6px;
    border-radius: 4px;
    font-weight: 700;
    white-space: nowrap;
}

.tag-learned {
    background: rgba(63, 186, 138, 0.15);
    color: #3fba8a;
    border: 1px solid rgba(63, 186, 138, 0.3);
}

.tag-base-learned {
    background: rgba(56, 189, 248, 0.15);
    color: #38bdf8;
    border: 1px solid rgba(56, 189, 248, 0.3);
}

.tag-pending {
    background: rgba(245, 158, 11, 0.15);
    color: #f59e0b;
    border: 1px solid rgba(245, 158, 11, 0.3);
}

.tag-processing {
    background: rgba(59, 130, 246, 0.15);
    color: #60a5fa;
    border: 1px solid rgba(59, 130, 246, 0.3);
}

.tag-failed {
    background: rgba(227, 90, 80, 0.15);
    color: #e35a50;
    border: 1px solid rgba(227, 90, 80, 0.3);
}

.btn-learn-mini {
    background: transparent;
    border: 1px solid var(--border-color);
    color: var(--text-secondary);
    font-size: 11px;
    padding: 3px 8px;
    border-radius: 4px;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.btn-learn-mini:hover {
    background: var(--primary-color);
    color: #fff;
    border-color: var(--primary-color);
}

/* ==========================================================================
   知识库中心 3-Tab 与 8+1 场景胶囊导航体系 (Module 3 & 4)
   ========================================================================== */

/* 8+1 场景胶囊导航条 */
.scene-capsules-bar {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-bottom: 20px;
    padding: 12px 16px;
    background: rgba(18, 22, 32, 0.7);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    backdrop-filter: blur(8px);
}

.scene-capsule-pill {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 7px 14px;
    border-radius: 20px;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.08);
    color: var(--text-secondary);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
    user-select: none;
}

.scene-capsule-pill:hover {
    background: rgba(56, 142, 117, 0.15);
    color: var(--text-primary);
    border-color: rgba(56, 142, 117, 0.4);
    transform: translateY(-1px);
}

.scene-capsule-pill.active {
    background: linear-gradient(135deg, #388e75 0%, #2a6b57 100%);
    color: #ffffff;
    border-color: #48a68b;
    box-shadow: 0 4px 12px rgba(56, 142, 117, 0.35);
    font-weight: 600;
}

.scene-capsule-pill .pill-badge {
    font-size: 10px;
    padding: 1px 6px;
    border-radius: 10px;
    background: rgba(255, 255, 255, 0.15);
    color: #fff;
    margin-left: 2px;
}

/* 视图切换按钮 */
.view-mode-toggle {
    display: flex;
    background: var(--bg-dark);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 3px;
    gap: 2px;
}

.view-mode-btn {
    padding: 5px 10px;
    font-size: 12px;
    border-radius: 6px;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    cursor: pointer;
    transition: all 0.2s ease;
}

.view-mode-btn.active {
    background: rgba(56, 142, 117, 0.25);
    color: var(--text-primary);
    font-weight: 600;
}

/* 127 预设与自定义知识卡片网格流 */
.kb-cards-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
    gap: 16px;
    margin-top: 16px;
}

.kb-theme-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    padding: 18px;
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    transition: all 0.25s ease;
    position: relative;
    overflow: hidden;
}

.kb-theme-card:hover {
    border-color: rgba(56, 142, 117, 0.5);
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.35);
}

.kb-theme-card.configured {
    border-left: 4px solid var(--primary-color);
}

.kb-theme-card.unconfigured {
    border-left: 4px solid rgba(255, 255, 255, 0.15);
    background: rgba(18, 22, 32, 0.45);
}

.kb-card-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 10px;
    margin-bottom: 12px;
}

.kb-card-title-wrap {
    flex-grow: 1;
}

.kb-card-title {
    font-size: 15px;
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: 4px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.kb-card-scene-tag {
    font-size: 11px;
    padding: 2px 7px;
    border-radius: 4px;
    background: rgba(255, 255, 255, 0.06);
    color: var(--text-secondary);
    border: 1px solid rgba(255, 255, 255, 0.08);
}

.kb-card-body {
    flex-grow: 1;
    margin-bottom: 16px;
}

.kb-card-query-box {
    background: rgba(10, 12, 16, 0.6);
    border: 1px solid rgba(255, 255, 255, 0.06);
    border-radius: 6px;
    padding: 8px 10px;
    font-size: 12px;
    color: #94a3b8;
    margin-bottom: 8px;
    line-height: 1.4;
}

.kb-card-response-box {
    background: rgba(56, 142, 117, 0.06);
    border: 1px dashed rgba(56, 142, 117, 0.25);
    border-radius: 6px;
    padding: 10px 12px;
    font-size: 13px;
    color: #cbd5e1;
    line-height: 1.5;
    min-height: 52px;
    max-height: 90px;
    overflow-y: auto;
}

.kb-card-empty-hint {
    color: #64748b;
    font-style: italic;
    font-size: 12px;
    display: flex;
    align-items: center;
    height: 100%;
}

.kb-card-scope-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    padding: 2px 6px;
    border-radius: 4px;
    background: rgba(56, 189, 248, 0.12);
    color: #38bdf8;
    border: 1px solid rgba(56, 189, 248, 0.25);
    margin-top: 6px;
}

.kb-card-media-indicator {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    padding: 2px 6px;
    border-radius: 4px;
    background: rgba(168, 85, 247, 0.12);
    color: #c084fc;
    border: 1px solid rgba(168, 85, 247, 0.25);
    margin-top: 6px;
    margin-left: 6px;
}

.kb-card-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-top: 12px;
    border-top: 1px solid rgba(255, 255, 255, 0.06);
}

.kb-card-actions {
    display: flex;
    gap: 8px;
}

/* ==========================================================================
   商品分类管理体系 (Tab 3: Category Management)
   ========================================================================== */

.categories-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
    gap: 20px;
    margin-top: 20px;
}

.category-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    padding: 20px;
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    transition: all 0.25s ease;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
}

.category-card:hover {
    border-color: #388e75;
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4);
}

.category-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 15px;
}

.category-card-title {
    font-size: 16px;
    font-weight: 700;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    gap: 8px;
}

.category-card-stats {
    display: flex;
    gap: 12px;
    margin-bottom: 18px;
}

.category-stat-badge {
    flex: 1;
    background: rgba(10, 12, 16, 0.5);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 10px;
    text-align: center;
}

.category-stat-num {
    font-size: 18px;
    font-weight: 800;
    color: var(--text-primary);
    font-family: 'Outfit', sans-serif;
}

.category-stat-label {
    font-size: 11px;
    color: var(--text-secondary);
    margin-top: 2px;
}

.category-card-actions {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-top: 14px;
    border-top: 1px solid rgba(255, 255, 255, 0.06);
}

/* 商品分类徽章（挂在商品卡片上） */
.product-category-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    font-size: 11px;
    font-weight: 600;
    padding: 2px 8px;
    border-radius: 4px;
    background: rgba(56, 142, 117, 0.15);
    color: #4ade80;
    border: 1px solid rgba(56, 142, 117, 0.3);
    margin-top: 4px;
}

.product-category-badge.uncategorized {
    background: rgba(245, 158, 11, 0.12);
    color: #fbbf24;
    border-color: rgba(245, 158, 11, 0.25);
}

/* 穿梭框弹窗 (Product Shuttle Modal) */
.shuttle-container {
    display: flex;
    flex-direction: column;
    height: 480px;
}

.shuttle-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 12px;
    gap: 12px;
}

.shuttle-search-input {
    flex-grow: 1;
    padding: 8px 12px;
    background: var(--bg-dark);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    color: var(--text-primary);
    font-size: 13px;
}

.shuttle-list {
    flex-grow: 1;
    overflow-y: auto;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 8px;
    background: rgba(10, 12, 16, 0.4);
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.shuttle-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 8px 10px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 6px;
    transition: background 0.15s ease;
    cursor: pointer;
}

.shuttle-item:hover {
    background: rgba(56, 142, 117, 0.1);
    border-color: rgba(56, 142, 117, 0.4);
}

.shuttle-item.selected {
    background: rgba(56, 142, 117, 0.18);
    border-color: #388e75;
}

.shuttle-item-thumb {
    width: 36px;
    height: 36px;
    border-radius: 4px;
    object-fit: cover;
    background: #1e293b;
    flex-shrink: 0;
}

.shuttle-item-info {
    flex-grow: 1;
    overflow: hidden;
}

.shuttle-item-title {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.shuttle-item-meta {
    font-size: 11px;
    color: var(--text-secondary);
    display: flex;
    gap: 8px;
    margin-top: 2px;
}

/* 富媒体工具栏与预览区 */
.media-toolbar {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 6px;
}

.media-tool-btn {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid var(--border-color);
    color: var(--text-secondary);
    padding: 4px 10px;
    border-radius: 6px;
    font-size: 12px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.media-tool-btn:hover {
    background: rgba(56, 142, 117, 0.2);
    color: #fff;
    border-color: #388e75;
}

.media-preview-box {
    margin-top: 10px;
    padding: 10px;
    background: rgba(10, 12, 16, 0.6);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    display: flex;
    align-items: center;
    gap: 12px;
}

.media-preview-thumb {
    width: 64px;
    height: 64px;
    border-radius: 6px;
    object-fit: cover;
    background: #000;
}

.media-preview-info {
    flex-grow: 1;
    overflow: hidden;
}

.media-preview-name {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-primary);
    word-break: break-all;
}

.media-preview-remove {
    color: #ef4444;
    cursor: pointer;
    font-size: 12px;
    background: transparent;
    border: none;
    padding: 4px 8px;
}

/* Modal Popup Core Styles */
.modal {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100vw;
    height: 100vh;
    background: rgba(10, 15, 30, 0.82);
    backdrop-filter: blur(4px);
    z-index: 9999;
    align-items: center;
    justify-content: center;
}

.modal-content {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 14px;
    box-shadow: 0 20px 40px rgba(0, 0, 0, 0.5);
    max-height: 90vh;
    overflow-y: auto;
    position: relative;
    animation: modalPopIn 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes modalPopIn {
    from {
        opacity: 0;
        transform: scale(0.96) translateY(-10px);
    }
    to {
        opacity: 1;
        transform: scale(1) translateY(0);
    }
}

/* ==========================================================================
   【第 2 战】AI 回复记录与 IM 沉浸式会话审计台核心样式
   ========================================================================== */

.chat-audit-header-flex {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 16px;
}

.chat-audit-container {
    display: flex;
    gap: 16px;
    height: calc(100vh - 170px);
    min-height: 560px;
    overflow: hidden;
}

/* 左侧买家会话导航栏 */
.chat-audit-sidebar {
    width: 350px;
    min-width: 310px;
    max-width: 380px;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.chat-sidebar-filter-section {
    padding: 12px 14px 8px 14px;
    border-bottom: 1px solid var(--border-color);
}

.chat-time-pills {
    display: flex;
    gap: 6px;
    margin-bottom: 4px;
}

.chat-time-pills .time-pill-btn {
    flex: 1;
    padding: 5px 8px;
    font-size: 11px;
    text-align: center;
}

.chat-custom-date-box {
    display: flex;
    align-items: center;
    gap: 6px;
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px dashed var(--border-color);
}

.chat-custom-date-box .date-input {
    flex: 1;
    font-size: 11px;
    padding: 4px 6px;
}

/* 搜索框 */
.chat-search-wrapper {
    position: relative;
    padding: 8px 14px;
    border-bottom: 1px solid var(--border-color);
    background: rgba(14, 17, 23, 0.4);
}

.chat-search-wrapper .search-icon {
    position: absolute;
    left: 24px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 13px;
    color: var(--text-secondary);
    pointer-events: none;
}

.chat-search-wrapper input {
    width: 100%;
    padding: 7px 28px 7px 32px;
    background: #0a0c10;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    color: var(--text-primary);
    font-size: 12px;
    outline: none;
    transition: border-color var(--transition-speed);
}

.chat-search-wrapper input:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 2px rgba(56, 142, 117, 0.2);
}

.chat-search-wrapper .search-clear-btn {
    position: absolute;
    right: 22px;
    top: 50%;
    transform: translateY(-50%);
    cursor: pointer;
    color: var(--text-secondary);
    font-size: 16px;
    line-height: 1;
}

/* 4 大快捷分类胶囊 */
.chat-filter-capsules {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 6px;
    padding: 8px 12px;
    background: #0d1117;
    border-bottom: 1px solid var(--border-color);
}

.chat-capsule-btn {
    background: #161b22;
    border: 1px solid #30363d;
    color: var(--text-secondary);
    border-radius: 6px;
    padding: 5px 4px;
    font-size: 11px;
    font-weight: 600;
    cursor: pointer;
    text-align: center;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 3px;
    white-space: nowrap;
}

.chat-capsule-btn:hover {
    color: var(--text-primary);
    border-color: #58a6ff;
}

.chat-capsule-btn.active {
    background: var(--primary-color);
    border-color: var(--primary-hover);
    color: #ffffff;
    box-shadow: 0 2px 6px rgba(56, 142, 117, 0.3);
}

.capsule-count {
    font-size: 10px;
    opacity: 0.85;
    background: rgba(0, 0, 0, 0.25);
    padding: 1px 4px;
    border-radius: 8px;
}

/* 会话卡片列表 */
.chat-session-list {
    flex: 1;
    overflow-y: auto;
    overflow-x: hidden;
    padding: 4px 0;
}

.chat-session-list::-webkit-scrollbar {
    width: 5px;
}

.chat-session-list::-webkit-scrollbar-thumb {
    background: #21262d;
    border-radius: 4px;
}

.chat-session-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 14px;
    border-bottom: 1px solid rgba(33, 40, 54, 0.6);
    cursor: pointer;
    transition: all 0.18s ease;
    position: relative;
}

.chat-session-item:hover {
    background: rgba(33, 40, 54, 0.4);
}

.chat-session-item.active {
    background: rgba(56, 142, 117, 0.15);
    border-left: 3px solid var(--primary-color);
    padding-left: 11px;
}

/* 买家头像徽章 */
.avatar-badge {
    width: 40px;
    height: 40px;
    min-width: 40px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 15px;
    color: #ffffff;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.3);
    text-shadow: 0 1px 2px rgba(0,0,0,0.4);
    background: linear-gradient(135deg, #4f46e5 0%, #7c3aed 100%);
    user-select: none;
}

.session-info {
    flex: 1;
    min-width: 0;
}

.session-top-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 4px;
}

.session-buyer-name {
    font-size: 13px;
    font-weight: 700;
    color: var(--text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 140px;
}

.session-time {
    font-size: 11px;
    color: var(--text-secondary);
}

.session-preview-row {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 8px;
}

.session-last-msg {
    font-size: 12px;
    color: var(--text-secondary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    flex: 1;
}

/* 接待状态小徽章 */
.session-badge {
    font-size: 10px;
    font-weight: 600;
    padding: 2px 6px;
    border-radius: 4px;
    white-space: nowrap;
    line-height: 1.2;
}

.badge-pure-ai {
    background: rgba(56, 189, 248, 0.15);
    color: #38bdf8;
    border: 1px solid rgba(56, 189, 248, 0.3);
}

.badge-human {
    background: rgba(63, 186, 138, 0.15);
    color: #3fba8a;
    border: 1px solid rgba(63, 186, 138, 0.3);
}

.badge-intercepted {
    background: rgba(239, 68, 68, 0.15);
    color: #f87171;
    border: 1px solid rgba(239, 68, 68, 0.35);
    animation: alertPulse 2s infinite ease-in-out;
}

@keyframes alertPulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.65; }
}

/* 右侧 IM 时序聊天主视窗 */
.chat-audit-main {
    flex: 1;
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: var(--border-radius);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    position: relative;
}

.chat-main-header {
    padding: 12px 20px;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: linear-gradient(180deg, rgba(22, 27, 34, 0.6) 0%, rgba(14, 17, 23, 0.6) 100%);
}

.chat-header-user {
    display: flex;
    align-items: center;
    gap: 12px;
}

.chat-header-title-row {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 2px;
}

.chat-header-title-row h3 {
    font-size: 16px;
    font-weight: 700;
    color: var(--text-primary);
    margin: 0;
}

.chat-header-meta {
    font-size: 12px;
    color: var(--text-secondary);
    display: flex;
    align-items: center;
    gap: 6px;
}

.meta-dot {
    opacity: 0.5;
}

/* 消息流主滚动区 */
.chat-messages-container {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.chat-messages-container::-webkit-scrollbar {
    width: 6px;
}

.chat-messages-container::-webkit-scrollbar-thumb {
    background: #21262d;
    border-radius: 4px;
}

/* 消息行基础结构 */
.message-row {
    display: flex;
    gap: 10px;
    width: 100%;
    animation: msgFadeIn 0.2s ease-out;
}

@keyframes msgFadeIn {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

.message-row.row-buyer {
    justify-content: flex-start;
    align-items: flex-start;
}

.message-row.row-ai,
.message-row.row-human {
    justify-content: flex-end;
    align-items: flex-start;
}

.message-row.row-system {
    justify-content: center;
}

/* 气泡外壳 */
.bubble-wrap {
    max-width: 75%;
    display: flex;
    flex-direction: column;
}

.message-row.row-buyer .bubble-wrap {
    align-items: flex-start;
}

.message-row.row-ai .bubble-wrap,
.message-row.row-human .bubble-wrap {
    align-items: flex-end;
}

.bubble-sender-title {
    font-size: 11px;
    color: var(--text-secondary);
    margin-bottom: 4px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.message-row.row-ai .bubble-sender-title,
.message-row.row-human .bubble-sender-title {
    justify-content: flex-end;
    width: 100%;
}

@keyframes toastSlideDown {
    from {
        opacity: 0;
        transform: translateY(-16px) scale(0.96);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* 1. 买家发言气泡 (白灰暗色) */
.bubble-buyer {
    background: #1c2230;
    border: 1px solid #2d3748;
    color: #f1f5f9;
    border-radius: 4px 16px 16px 16px;
    padding: 12px 16px;
    font-size: 13.5px;
    line-height: 1.55;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.2);
    word-break: break-word;
    user-select: text;
}

/* 咨询商品微缩卡片 */
.bubble-product-card {
    background: #0f141f;
    border: 1px solid #283347;
    border-radius: 8px;
    padding: 8px 10px;
    margin-bottom: 8px;
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    box-sizing: border-box;
}

.bubble-product-card img {
    width: 44px;
    height: 44px;
    object-fit: cover;
    border-radius: 4px;
    background: #1a202c;
}

.bubble-prod-meta {
    flex: 1;
    min-width: 0;
}

.bubble-prod-title {
    font-size: 12px;
    font-weight: 600;
    color: #93c5fd;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 2px;
}

.bubble-prod-sub {
    font-size: 11px;
    color: var(--text-secondary);
}

/* 2. AI 回复气泡 (科技蓝渐变) */
.bubble-ai {
    background: linear-gradient(135deg, #193556 0%, #122740 100%);
    border: 1px solid #2a5a8f;
    color: #eaf2fc;
    border-radius: 16px 4px 16px 16px;
    padding: 12px 16px;
    font-size: 13.5px;
    line-height: 1.55;
    box-shadow: 0 4px 12px rgba(18, 48, 80, 0.3);
    word-break: break-word;
    user-select: text;
}

/* 3. 人工客服回复气泡 (翡翠绿深邃) */
.bubble-human {
    background: linear-gradient(135deg, #0f4632 0%, #0a3324 100%);
    border: 1px solid #1a7c5b;
    color: #e6fbf3;
    border-radius: 16px 4px 16px 16px;
    padding: 12px 16px;
    font-size: 13.5px;
    line-height: 1.55;
    box-shadow: 0 4px 12px rgba(15, 70, 50, 0.3);
    word-break: break-word;
    user-select: text;
}

/* 4. 系统事件居中条 (琥珀橙) */
.bubble-system {
    background: rgba(245, 158, 11, 0.12);
    border: 1px solid rgba(245, 158, 11, 0.3);
    color: #fcd34d;
    border-radius: 20px;
    padding: 6px 16px;
    font-size: 12px;
    line-height: 1.4;
    text-align: center;
    box-shadow: 0 2px 6px rgba(0,0,0,0.2);
}

/* 气泡下方操作动作条 */
.bubble-actions-row {
    display: flex;
    gap: 8px;
    margin-top: 8px;
    padding-top: 8px;
    border-top: 1px solid rgba(255, 255, 255, 0.12);
    align-items: center;
}

.action-pill-btn {
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.15);
    color: #e2e8f0;
    border-radius: 4px;
    padding: 3px 8px;
    font-size: 11px;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.15s ease;
    display: inline-flex;
    align-items: center;
    gap: 4px;
}

.action-pill-btn:hover {
    background: rgba(255, 255, 255, 0.2);
    color: #ffffff;
    border-color: rgba(255, 255, 255, 0.35);
}

.action-pill-btn.btn-inspector-active {
    background: #0284c7;
    border-color: #38bdf8;
    color: #ffffff;
}

/* 🧠 大脑决策思维链透视卡片 (Brain Inspector) */
.brain-inspector-card {
    margin-top: 10px;
    background: rgba(10, 14, 24, 0.85);
    backdrop-filter: blur(8px);
    border: 1px solid #1e3a5f;
    border-radius: 8px;
    padding: 12px;
    font-size: 12px;
    color: #cbd5e1;
    width: 100%;
    box-sizing: border-box;
    animation: inspectorSlideDown 0.2s ease-out;
}

@keyframes inspectorSlideDown {
    from { opacity: 0; transform: translateY(-4px); }
    to { opacity: 1; transform: translateY(0); }
}

.inspector-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-bottom: 6px;
    border-bottom: 1px solid #1e293b;
    margin-bottom: 8px;
    font-weight: 700;
    color: #38bdf8;
}

.inspector-section {
    margin-bottom: 8px;
}

.inspector-section-title {
    font-size: 11px;
    font-weight: 600;
    color: #94a3b8;
    margin-bottom: 4px;
    display: flex;
    align-items: center;
    gap: 4px;
}

.inspector-qa-item {
    background: #111827;
    border: 1px solid #1f2937;
    border-radius: 6px;
    padding: 6px 8px;
    margin-bottom: 4px;
}

.inspector-qa-q {
    color: #60a5fa;
    font-weight: 600;
    margin-bottom: 2px;
}

.inspector-qa-a {
    color: #cbd5e1;
    font-size: 11px;
}

.inspector-perf-tags {
    display: flex;
    gap: 6px;
    flex-wrap: wrap;
}

.perf-chip {
    background: #1e293b;
    border: 1px solid #334155;
    color: #cbd5e1;
    padding: 2px 6px;
    border-radius: 4px;
    font-size: 11px;
}

/* 空状态 */
.chat-empty-state {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    color: var(--text-secondary);
    text-align: center;
    padding: 40px 20px;
}

.chat-empty-state .empty-state-icon {
    font-size: 48px;
    margin-bottom: 16px;
    opacity: 0.6;
}

.chat-empty-state h3 {
    font-size: 16px;
    color: var(--text-primary);
    margin-bottom: 8px;
}

.chat-empty-state p {
    font-size: 13px;
    max-width: 380px;
    line-height: 1.5;
}

/* ==========================================================================
   第 5 战：系统底座配置与多店铺管理样式
   ========================================================================== */
.password-input-wrapper {
    position: relative;
    display: flex;
    align-items: center;
    width: 100%;
}

.password-input-wrapper input {
    width: 100%;
    padding-right: 40px !important;
}

.btn-eye-toggle {
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    background: transparent;
    border: none;
    cursor: pointer;
    font-size: 15px;
    color: var(--text-secondary);
    opacity: 0.7;
    transition: opacity 0.2s, transform 0.2s;
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: center;
}

.btn-eye-toggle:hover {
    opacity: 1;
    transform: translateY(-50%) scale(1.1);
}

.test-status-badge {
    font-size: 12px;
    font-weight: 600;
    padding: 3px 8px;
    border-radius: 6px;
    display: inline-flex;
    align-items: center;
    gap: 4px;
    transition: all 0.3s ease;
}

.test-status-badge.loading {
    color: #38bdf8;
    background: rgba(56, 189, 248, 0.1);
    border: 1px solid rgba(56, 189, 248, 0.25);
}

.test-status-badge.success {
    color: #10b981;
    background: rgba(16, 185, 129, 0.1);
    border: 1px solid rgba(16, 185, 129, 0.3);
}

.test-status-badge.error {
    color: #f43f5e;
    background: rgba(244, 63, 94, 0.1);
    border: 1px solid rgba(244, 63, 94, 0.3);
}

.license-info-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 16px;
    padding: 16px;
    background: rgba(24, 24, 37, 0.6);
    border: 1px solid var(--border-color);
    border-radius: 8px;
}

.license-info-item {
    display: flex;
    flex-direction: column;
    justify-content: center;
}